Mattress Market

Mattress Store Home Furnishings Retail

Bestie Business Card

Mattress Market is Brevard County's top mattress retailer, offering brands like Serta, Simmons Beautyrest, iComfort, and Posh & Lavish.

Business Hours

Mon: 10:00am - 6:00pm
Tue: 10:00am - 6:00pm
Wed: 10:00am - 6:00pm
Thu: 10:00am - 6:00pm
Fri: 10:00am - 6:00pm
Sat: 10:00am - 6:00pm
Sun: 11:00am - 5:00pm

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About West Melbourne, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Mattress Market has earned a notable spot in the "BestAround" classification through a potent combination of strategic location, comprehensive product selection, and unwavering customer service. Situated across key Brevard County areas, its accessibility is a significant draw, catering to a broad demographic with diverse sleep needs.

The store's strength lies not just in its inventory - boasting a curated selection from top brands like Beautyrest and Serta - but also in its commitment to affordability without sacrificing quality. This value proposition, coupled with a robust warranty policy including a generous exchange program, speaks volumes about Mattress Market's customer-centric approach.

Customer testimonials paint a picture of a retail experience that transcends mere transactions. Praise abounds for the knowledgeable and friendly staff, particularly the owners, who consistently go above and beyond to personalize service. This dedication is further highlighted by the store's unique amenity, the scenic ferry ride to Billy Bishop, adding a touch of local charm to the shopping experience. While minor logistical hiccups occasionally surface, they pale in comparison to the overwhelmingly positive reception Mattress Market enjoys, solidifying its claim as a standout choice for mattress enthusiasts in Florida.

About Mattress Market

Mattress Market stands out as Brevard County's premier destination for mattress enthusiasts, offering a comprehensive selection of high-quality mattresses from leading brands such as Beautyrest, Serta, and iComfort. The store's commitment to providing a wide range of options, from memory foam to advanced adjustable beds, caters to diverse customer needs and budgets. Located in key areas including Melbourne, Viera, Indialantic, Satellite Beach, and Palm Bay, Mattress Market ensures convenient access for its clientele.

Beyond its extensive product lineup, Mattress Market distinguishes itself with exceptional customer service and competitive pricing. The store offers a robust warranty policy, including a mattress exchange program that allows customers to trade in their current mattress for an equivalent or higher value, enhancing customer satisfaction and loyalty. This commitment to customer care is further underscored by the store's scenic ferry ride to Billy Bishop, adding a unique touch to the shopping experience.

Moreover, Mattress Market emphasizes affordability without compromising on quality, making it a standout choice for those seeking a great night’s sleep. Testimonials from satisfied customers highlight the store's helpful staff, knowledgeable consultants, and hassle-free service, reinforcing its reputation as a trusted and reliable mattress retailer in Florida. The store's dedication to customer satisfaction is evident in its four-star rating and numerous positive reviews, solidifying its position as the best mattress store in the region.

Category Tags
Mattress Store Home Furnishings Retail Sleep Products

What Customers Say

4.8
Rating Based On
228
Official Google Reviews
5
217
4
2
3
1
2
0
1
8

Customer experiences at Mattress Market have been overwhelmingly positive, highlighting a range of strengths from exceptional customer service to competitive pricing and personalized assistance. Many reviewers emphasize the knowledgeable and friendly staff, particularly owners like Steve and JP, who go above and beyond to meet individual needs, whether it's through detailed consultations on mattress types or flexible pricing options. The store's commitment to customer satisfaction is evident in their willingness to go out of their way to resolve issues, such as when a faulty mattress was promptly replaced without pressure.

The shopping experience itself is frequently praised for its efficiency and friendliness. Customers appreciate the quick turnaround times for deliveries and setups, as well as the professionalism of the delivery staff. The variety of options available, from different mattress types to adjustable beds, is also noted positively, with many customers finding exactly what they needed through the extensive comparison shopping process facilitated by the knowledgeable sales team.

Interestingly, while some reviews mention minor issues such as initial sales pitches or logistical hiccups (like a delayed delivery), these are often overshadowed by the overall positive sentiment. The recurring theme is that Mattress Market stands out for its integrity and dedication to customer satisfaction, making it a preferred choice despite occasional minor inconveniences. This balance of strengths and minor setbacks contributes to a highly favorable reputation among customers.